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Service Guidelines

Service Guidelines

Berriz is a special place for all of those around the world who are fans of someone or something. It aims to be more than just a community, striving to become a mega fandom complex where fans can transcend nationalities and languages to communicate, interact and share their interests and affection with others.

We respect the rights of all fans and truly understand the joy from engaging in fan activities. Therefore, we believe that it is an important role of ours to support all fans to enjoy themselves while respecting one another’s ‘likes’ and prevent any potential abuse that may arise in the process. For this reason, Berriz has established these Guidelines to foster and protect a safe and enjoyable community environment for all users.

These Guidelines have been drafted by reflecting and taking into consideration the opinions of a diverse group of people across many nationalities, languages and beliefs, in order to ensure that everyone has a joyful experience as a fan. These Guidelines may be supplemented or amended from time to time to create a healthier community culture, only within the scope authorized under applicable laws, and any changes to these Guidelines and the effective date thereof will be notified in advance within the Service.

Berriz will always put the enjoyment of fans first and continuously strive to create a safe place for everyone to communicate and share their thoughts freely.

Scope of the Guidelines

These provisions apply to all users of Berriz (hereinafter referred to as the “Service”) worldwide (hereinafter referred to as “Member(s)”) and all types of Content provided within the Service.

“Content” includes various forms content officially provided within the Service (media, live broadcasts, posts, artist profiles, etc.), as well as content registered/uploaded by Members while using the Service (including AI-generated content).

If a Member engages in any conduct prohibited by these Guidelines, we may restrict such Member’s use of the Service or take legal action based on our sole discretion. Absent any intentional acts or gross negligence by Berriz, Berriz is not responsible for any issues arising from or in connection with a Member’s violation of the Guidelines.

The Guidelines

Berriz is a place where artists and Members with a wide range of different characteristics and preferences from all over the world come together. Please respect one another.

Before uploading any Content, please make sure that your Content does not include any of the following:

Content That Is Offensive to Other Members
  • Defamatory or groundless slanderous content against a third party
  • Profanity, obscene or violent content, or content that implies such
  • Content that promotes discrimination or hatred against a specific individual or group
  • Content that is suggestive or induces sexual embarrassment
  • Any other content that may be offensive to others
Content That Threatens Safety or Concerns Ethically/Legally Prohibited Conduct
  • Content related to illegal activities or products, such as gambling or drugs
  • Content aimed at luring Members or inducing meetings
  • Content that is harmful or detrimental to minors
  • Content related to self-harm, suicide or body mutilation
  • Content that infringes upon the rights of others (copyright, portrait/likeness rights, personal information, etc.)
Please cooperate in maintaining a pleasant environment for everyone to use the Service smoothly.

Acts that disrupt the normal provision of the Service or impair other Members' use of the Service are prohibited:

  • Uploading Content unrelated to the Service or the community continuously
  • Creating inconvenience by posting the same or similar Content repeatedly
  • Using the Service for advertising or promotional purposes or inducing Members to use a different service
  • Engaging in unauthorized access to the Service's servers or network systems to misappropriate or view data
  • Installing or distributing malicious software, viruses or similar programs
Please use the Content safely and appropriately.

Members may personally keep or use the Content officially provided within the Service within an authorized scope.

However, Members do not acquire any separate rights to the Content provided within the Service or other content derived from or using such Content, and the following actions are prohibited

  • Reproducing or modifying any Content for commercial purposes and posting it within or outside the Service
  • Providing Content to unauthorized third parties or infringing upon copyright of another
  • Maliciously editing or distorting any Content for specific purposes
Please report Members who violate the Guidelines.

Berriz offers a 'Report' feature within the community to help fans communicate safely. Members can report unauthorized Content or inappropriate profile images and usernames.

However, this feature is in place to foster mutual respect, and it must not be abused for purposes of slandering, or interfering with the use of the Service by, specific individuals.

If a Member discovers any content that infringes upon the Member’s or a third party’s lawful rights, such as copyrights, the Member may report and have visibility to such content restricted. Berriz will strive to take appropriate measures, such as restricting visibility to such content, by reviewing the Member’s request and the relevant facts, and Berriz may contact the Member to inquire about further details if more information is necessary in the process.

If you have any other questions or concerns, pleasecontact our customer service.

  • The Service will carefully review the details of each report from Members, but not all reports may be accommodated.
  • Personal dislikes or differing opinions cannot be the grounds for reporting.
  • Disrupting the operation of the Service by abusing the reporting or inquiry feature without a valid reason will subject you to enforcement actions.
There may be penalties imposed in connection with your use of the Service if you violate the Guidelines.

If Member or a post violates any of the above, or if the operator deems it necessary even without a specific violation of any of the above, Berriz may temporarily or permanently restrict access to the Service.

If access is restricted, Berriz will notify the Member via notification or pop-up, and the Member may contest the restriction or submit an explanation for it to customer service if Member feels the restriction was wrongfully imposed. Upon review, the service operator may cancel or remove the restriction.

Supplementary Provisions (Effective Date) This Service Guidelines will take effect on March 4, 2025.