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These Guidelines apply to all users of Berriz worldwide (hereinafter referred to as “Member(s)”) and all types of Content provided within the service.
“Content” under these Guidelines includes various forms of content officially provided within the service (media, live broadcasts, posts, artist profiles, etc.), as well as content registered/uploaded by Members while using the service (including AI-generated content).
If a Member engages in any conduct prohibited by these Guidelines, Berriz may restrict such Member’s use of the service or take legal action based on our sole discretion.
Absent any intentional acts or gross negligence by Berriz, Berriz is not responsible for any issues arising from or in connection with a Member’s violation of these Guidelines.

Content That Is Offensive to Other Members

• Defamatory or groundless slanderous content against a third party
• Profanity, obscene or violent content, or content that implies such
• Content that promotes discrimination or hatred against a specific individual or group
• Content that is suggestive or induces sexual embarrassment
• Any other content that may be offensive to others

Content That Threatens Safety or Concerns Ethically/Legally Prohibited Conduct

• Content related to illegal activities or products, such as gambling or drugs
• Content aimed at luring Members or inducing meetings
• Content that is harmful or detrimental to minors
• Content related to self-harm, suicide or body mutilation
• Content that infringes upon the rights of others (copyright, portrait/likeness rights, personal information, etc.)

Berriz regards the safety of child and adolescent users as its top priority.
With this objective, the following acts are prohibited, and strict compliance by all Members is strongly encouraged.
Please note that the compliance will be closely monitored, and any actions deemed to violate these Guidelines shall be subject to zero tolerance enforcement measures, including but not limited to, reporting to relevant authorities.

• Repeatedly posting harmful or inappropriate Content to minors
• Inviting minors to external communities or offline gatherings unrelated to Berriz with inappropriate intentions
• Requesting minors’ personal information such as mobile phone numbers, email addresses, SNS account details or location data, and repeatedly requesting or inducing private conversations or meetings with minors
• Any other actions deemed to pose a risk to the safety of minors (including children and adolescents)

The following acts that disrupt the normal provision of the Service or impair other Members' use of the Service are prohibited:

• Uploading Content unrelated to the Service or the community continuously
• Creating inconvenience by posting the same or similar Content repeatedly
• Using the Service for advertising or promotional purposes or inducing Members to use a different service
• Engaging in unauthorized access to the Service's servers or network systems to misappropriate or view data
• Installing or distributing malicious software, viruses or similar programs

Members may personally keep or use the Content officially provided within the Service within an authorized scope.

However, Members do not acquire any separate rights to the Content provided within the Service or other content derived from or using such Content, and the following actions are prohibited

• Reproducing or modifying any Content for commercial purposes and posting it within or outside the Service
• Providing Content to unauthorized third parties or infringing upon copyright of another
• Maliciously editing or distorting any Content for specific purposes

Berriz offers a 'Report' feature within the community to help fans communicate safely. Members can report unauthorized Content or inappropriate profile images and usernames.

However, this feature is in place to foster mutual respect, and it must not be abused for purposes of slandering, or interfering with the use of the Service by, specific individuals.

Furthermore, if a Member discovers Content within the service that infringes upon his/her own or others’ legal rights, such as copyright, he/she may report and restrict its exposure through the customer service.
Berriz will make effort to review the Member’s request and the factual circumstances to take appropriate measures, such as restricting content exposure. If additional information is required during this process, Berriz may contact the Member to inquire about specific details.

If you have any other questions or concerns, pleasecontact our customer service.

• Berriz will carefully review the details of each report from Members, but not all reports may be accommodated.
• Personal dislikes or differing opinions cannot be the grounds for reporting.
• Disrupting the operation of the Service by abusing the reporting or inquiry feature without a valid reason will subject you to enforcement actions.

If Member or a post violates any of the above, or if the operator deems it necessary even without a specific violation of any of the above, Berriz may temporarily or permanently restrict access to the Service.

If access is restricted, Berriz will notify the Member via notification or pop-up.
Member may contest the restriction or submit an explanation for it to customer service if Member feels Berriz’s restriction was wrongfully imposed.
Berriz may review the objections and explanations and take action to cancel the restrictions if necessary.